From This Author
When managing change in the virtual world, less is definitely more
It’s always been tough for CEOs to drive through new ways of working, and the virtual office has added to the challenge. But there are solutions, write Ask Agger and Jennifer Jordan
The essential elements to successful negotiation and dispute resolution
Focusing on post-negotiation outcomes and aiming for consensus increase the chances of successful dispute resolution, write Suzanne C. De Janasz, Michael Watkins, Christopher Zintel and Susan Stehli
Want the best performance and productivity? Take a rest
Executives can learn how to optimise productivity and performance by studying the training routines of Olympic athletes, write IMD Business School's Susan Goldsworthy and Lindsay Sarah Krasnoff
From audio apps to food delivery, picking winners in era of change
Keeping a fluid mindset is vital as we steer a course towards a post-pandemic business landscape. IMD Business School's Howard Yu identifies four trends that are likely to outlast COVID-19
Amazon’s prime movers face a tricky transition
Jeff Bezos will find the move from CEO to Chairman of the Board far from easy. IMD Business School's Didier Cossin and Michael Watkins provide advice on avoiding the pitfalls
Fuse soft skills and digital for customer centricity on steroids
Companies must blend soft skills such as empathy, humility and audacity with digital innovation to achieve true customer centricity, write IMD Business School's Didier Bonnet, Katharina Lange and Frédéric Dalsace
Digital automation: reaping the benefits requires careful planning and processes
Careful planning and processes are required to manage the speed, resources, sponsor commitment and change activities associated with technology implementations, writes IMD Business School's Bettina Büchel
Six leadership myths debunked during the pandemic
Many beliefs about leadership, people and work have evaporated before our eyes over the past 18 months, and some of these beliefs have been held for so long that they became myths, writes IMD Business School's Susan Goldsworthy