Professor Shan L Pan is AGSM Scholar and Deputy Head of School (Research) at the School of Information Systems and Technology Management, UNSW Business School. He is the founding Director of the Digital Sustainability Hub (DS Hub), a knowledge hub that he recently created. DS hub specialises in the research and education of digital sustainability, with a specific aim to contribute to achieving the United Nation’s Sustainable Development Goals (UN SDGs). 

Shan’s research interest is the enabling roles of digital technologies in innovation and sustainability. As a phenomenon-based researcher, using qualitative methods, Shan has documented some of the most valuable digital transformations best practices arising from businesses, cities, remote villages, and government agencies in its rapid development of the last two decades. As an action design science researcher, he is particularly interested in the designs of digital technologies that address sustainability challenges. He frequently travels to developing economies where he studies the indigenous practices of information systems.

Shan has published widely in journals such as MIS Quarterly, Information Systems Research, Journal of the AIS, Information Systems Journal, European Journal of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, Journal of the Academy of Marketing Science, Journal of the Association for Information Science and Technology, European Journal of Operational Research, IEEE Transactions on Engineering Management, Communications of ACM, and among others.