From This Author
How to detect and deter customer misbehaviour on social media
Research finds companies should consider actively intervening when customers misbehave in online communities
When corporate philanthropy keeps staff happy
Research shows that firms which align their philanthropy efforts with the values of workers may benefit from lower turnover
Should online platforms share market data with sellers?
Online platforms can maximise profits through the judicious sharing of information and offering incentives to set prices that match its goals
Are service robots suitable for all brands?
Research reveals why some brands may not always benefit from using frontline service robots
Export quotas: how should companies manage production?
Companies would profit more from stockpiling inventory even when sales are restricted by export quotas
Buy, sell or hold: can culture influence analyst recommendations?
Analysts who come from individualistic cultures are more likely to issue bold earnings forecasts and stock recommendations, but the market usually discounts these reports
Supply chain health: a new way to predict credit ratings
Investors have used credit ratings to assess a company’s financing risk, but small- and medium-sized enterprises (SMEs) are often completely left out of the game
Paradoxical leadership: a virtue of innovative leaders?
In today’s rapidly changing business environment, businesses need innovative leaders who understand the importance of paradoxical leadership in reconciling conflicts and contradictions in the modern workplace
How do equity analysts learn to make accurate forecasts?
A new study sheds light on how equity analysts learn from past mistakes and how companies can utilise this behaviour to make more accurate forecasts
Responding to activist short seller attacks
Research finds that companies that do not respond to activist short sellers’ allegations are associated with fewer stock price declines and fewer other negative outcomes
The power of calling in effective talent management
A highly focused strategic HR system can promote positive work behaviours among employees through building a sense of calling
How to spot and avoid greenwashing in supply chains
Higher profits brought about by greenwashing are short-lived – only truly green supply chains can improve firms’ capital market valuation in the long term, according to research
What is the role of large shareholders in monitoring corporate performance?
Research in China suggests that increased stock liquidity provides large shareholders with incentives to enhance monitoring activities and improve corporate governance
Forming innovative and successful strategic alliances amid market uncertainty
Market uncertainty can harm the innovative ability of companies in alliances, but partnering with foreign firms or outside the industry can mitigate these risks
Could COVID-19 be a turning point for ESG in China?
Research has found that companies with a higher allocation of ESG assets performed much better on the stock market during the COVID-19 pandemic, which suggests ESG investments could help mitigate the risks posed by future crises
Why social trust aids innovation and economic growth
A new study reveals the chemistry of a productive relationship