The Business of AI

Do you ever ask your virtual assistant about the weather? Or maybe play your favourite playlist for your trip to work?

As humans, we interact with AI more often than we think, and that’s only going to grow. Some analysts say that within the next two years, at least 35 per cent of all customer interactions will be handled by a virtual assistant or AI. 

For business, this means greater efficiencies and facilitating better decision-making. But at the same time, there are some frightening possibilities around AI. It poses an even bigger threat to our existence than future pandemics, climate change and even nuclear war.

In this episode, we’re unpacking The Business of AI, and finding out how business and government can balance the benefits with the potential harms of artificial intelligence. Professor Nick Wailes, Senior Deputy Dean and Director AGSM is joined in conversation by Dr Catriona Wallace, technology entrepreneur and Founder & CEO of Ethical AI Advisory. Dr Wallace explains how to create governance frameworks around AI that work toward a fair and equitable future.

Finally we hear from Dr Sam Kirshner, Senior Lecturer in the School of Information Systems and Technology Management at the University of New South Wales Business School. Dr Kirshner looks at what businesses that are lagging behind the curve on AI can do to catch up.

For a full transcript please visit AGSM's The Business of AI podcast or read BusinessThink's AI: friend or foe? (and what business leaders need to know) for more information.


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